Care Guide: Maintaining Handcrafted Glass, Ceramics, and Natural Fiber Products

Handcrafted products require specific care to preserve their beauty and extend their lifespan. Share this guide with your retail customers to reduce returns and increase satisfaction with artisan purchases.

Handblown Glassware

• Hand wash with mild soap and warm (not hot) water
• Avoid dishwasher — thermal shock can cause stress fractures
• Dry immediately with lint-free cloth to prevent water spots
• Store with space between pieces — glass-to-glass contact causes chips
• Avoid sudden temperature changes (e.g., hot water in cold glass)

Stoneware & Ceramics

• Most pieces are dishwasher and microwave safe (check label)
• Avoid metal utensils that can scratch glazed surfaces
• Unglazed bottoms: place felt pads underneath to protect furniture
• For stains: soak in baking soda and warm water overnight
• Handle with care — ceramic is durable but not unbreakable

Natural Fiber Products (Seagrass, Rattan, Cotton)

• Spot clean with damp cloth; avoid full submersion in water
• Keep away from direct sunlight to prevent color fading
• For baskets: reshape while slightly damp if misshapen from shipping
• Cotton macrame: gentle shake outdoors to remove dust
• Natural fibers may have slight variations in color — this is normal

Soy Candles & Diffusers

• First burn: let wax pool reach all edges to prevent tunneling (2-3 hours)
• Trim wick to 1/4 inch before each use for clean burn
• Keep away from drafts to prevent uneven burning
• Diffuser reeds: flip every 1-2 weeks for consistent fragrance